qqligaPrivacy Policy
This page describes what we collect when you use qqliga and how we keep that data protected. We collect personal information to verify your identity, process payments, and deliver our service. We handle all data according to applicable privacy law and our own security standards, which we outline below.
Our privacy commitments apply whether you access qqliga through our Android APK, iOS browser, or desktop interface. We encrypt all communication between your device and our servers, we never sell your data to third parties, and we delete personal information when you close your account (except where law requires us to retain records). We also give you control over how we contact you—you can adjust notification settings, email preferences, and data-sharing options in your account at any time.
If you have questions about how we handle your data, contact our support team through in-app chat or email. We're available in English and Indonesian, and we respond to privacy inquiries within 48 hours.
What Data We Collect on qqliga
We collect personal information in several categories. During account registration, we collect your email address, phone number, full name, date of birth, and national ID number (KTP for Indonesian residents). We use this information to verify your identity, comply with anti-money-laundering (AML) regulations, and prevent fraud.
When you deposit funds, we collect payment details—your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, Mandini, local payment, online payment), transaction amount, and timestamp. We do not store full payment card numbers or bank account details locally; all payment processing occurs through encrypted channels with our payment processors. We retain transaction records for compliance and dispute resolution.
We also collect usage data: which games you play, how long you play, your betting patterns, your device type (Android or iOS), your IP address, and your browser type. We use this data to improve our platform, detect fraud, and personalize your experience. We may also collect location data if you enable it in your device settings—we use this to verify that you're accessing qqliga from a jurisdiction where our services are legally available.
How We Use Your Data
We use your personal information for several purposes. First, we verify your identity through our KYC process—we check your name, date of birth, and ID number against government databases to confirm you are who you claim to be. This is a legal requirement in most jurisdictions where we operate, including Indonesia.
Second, we process your payments. When you deposit via e-wallet or mobile banking, we share your transaction details with our payment processor to complete the transfer. When you withdraw, we verify your account and check for fraud before sending funds to your chosen payment method. We retain these records for accounting and compliance purposes.
Third, we use your data to prevent fraud and money laundering. We monitor your account for suspicious patterns—multiple failed logins, unusual betting behaviour, rapid deposits and withdrawals, or transactions from high-risk jurisdictions. If we detect suspicious activity, we may freeze your account and contact you for verification.
Fourth, we use your data to improve qqliga. We analyze which games are popular, which payment methods users prefer, and where our platform experiences technical issues. We use this analysis to add new games, optimize our interface, and expand payment options. We also send you notifications about new releases, maintenance windows, and account security alerts—you can customize these preferences in your account settings.
Third-Party Processors and Data Sharing
We share your data with third-party processors who help us operate qqliga. Our payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive your transaction details to process deposits and withdrawals. Our hosting provider stores our servers and databases, which may be located outside Indonesia. Our email service provider sends you account notifications and password-reset links. Our analytics provider tracks usage patterns to help us improve our platform.
We require all third-party processors to sign data-processing agreements that commit them to protecting your information and using it only for the purposes we specify. We do not sell your data to advertisers, data brokers, or other commercial entities. We may disclose your data to law enforcement or government agencies if required by law or court order.
Your Rights and Data Access
You have the right to access, correct, and delete your personal data. You can view your account information in your qqliga settings at any time. If you notice incorrect information (e.g., a misspelled name or wrong phone number), contact our support team and we'll update it within 24 hours.
You can request a copy of all data we hold about you by contacting our support team. We'll compile your data and send it to you within 30 days. You can also request that we delete your account and all associated data—we'll process this request within 30 days, except where we're required by law to retain records for compliance purposes (typically 5–7 years for financial records).
You can opt out of marketing communications at any time by adjusting your notification settings in your account. You can also disable cookies in your browser settings, though this may affect your experience on qqliga. If you have concerns about how we handle your data, you can file a complaint with your local data protection authority.
How We Protect Your Data
We encrypt all communication between your device and our servers using TLS 1.3, an industry-standard security protocol. We store your personal data in encrypted databases with restricted access. We never store your password in plain text—we hash it using a secure algorithm so even our staff cannot see it. If you forget your password, we send you a secure reset link via email.
We conduct regular security audits and penetration testing to identify vulnerabilities. We also monitor our systems 24/7 for unauthorized access attempts. If we detect a data breach, we notify affected users within 72 hours and provide guidance on how to protect your account.
Contact Us About Privacy
If you have questions about our privacy practices, contact our support team through in-app chat, available 24/7 in English and Indonesian. You can also reach us by email or through our regional offices in Jakarta, Surabaya, Bandung, and Medan during business hours. We respond to all privacy inquiries within 48 hours.
Our Privacy Commitments
We at qqliga are committed to protecting your privacy. We collect only the data we need to verify your identity, process payments, and deliver our service. We encrypt all data in transit and at rest. We never sell your information to third parties. We give you control over your data—you can access it, correct it, delete it, or opt out of communications at any time.
Our privacy policy applies to all users of qqliga, regardless of whether you access our platform through Android, iOS, or desktop. We update this policy periodically to reflect changes in our practices or applicable law. We notify you of material changes by email or in-app notification.
For more information about your rights, our data practices, or how to contact us, visit our FAQ page or reach out to our support team through in-app chat. We're here to answer your questions and address your concerns about privacy on qqliga.